• Finance And Business 31.05.2018 Comments Off on Harry Potter Global Business Phenomenon PDF 8ac86f499

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    by S. Gunelius : Harry Potter: The Story of a Global Business Phenomenon

    ISBN : #023020323X | Date : 2008-06-03

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    PDF-5462d | The Harry Potter books are the bestselling books of all time. In this fascinating study, Susan Gunelius analyzes every aspect of the brand phenomenon that is Harry Potter. Delving into price wars, box office revenue, and brand values, amongst other things, this is the story of the most incredible brand success there has ever been…. Harry Potter: The Story of a Global Business Phenomenon


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  • Finance And Business 31.05.2018 Comments Off on Positively Outrageous Service Delight Customers PDF 2096723d3

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    by T. Scott Gross : Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life

    ISBN : #1510708170 | Date : 2016-08-02

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    PDF-0c367 | In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)—doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he … Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life


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  • Finance And Business 31.05.2018 Comments Off on Organizational Behavior Student MyManagementLab Assessment PDF Daaf13a0c

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    Organizational Behavior, Student Value Edition, NEW MyManagementLab with Pearson eText, and Self Assessment Library 3.4 PDF




    by Stephen P. Robbins : Organizational Behavior, Student Value Edition, NEW MyManagementLab with Pearson eText, and Self Assessment Library 3.4

    ISBN : #0133079260 | Date : 2012-08-25

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    [Pub.90zYr] Organizational Behavior, Student Value Edition, NEW MyManagementLab with Pearson eText, and Self Assessment Library 3.4 PDF | by Stephen P. Robbins


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  • Finance And Business 31.05.2018 Comments Off on Being Understood Voice Heard Conversations PDF 910ebf15f

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    The A to Z of Being Understood: make your voice heard and your conversations count PDF




    by Kay White : The A to Z of Being Understood: make your voice heard and your conversations count

    ISBN : #0983169861 | Date : 2011-04-30

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    PDF-c96ef | Are you an ambitious professional looking to make your next move? Do you want to build strong, profitable relationships with ease? Give me five minutes and I’ll tell you how to be an influential and savvy communicator. Discover simple steps to dramatically increase the effectiveness of your communication so people are inspired to give you what you want. Find the ways and the words to engage and … The A to Z of Being Understood: make your voice heard and your conversations count


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  • Finance And Business 31.05.2018 Comments Off on Customer Equity Management Roland Rust PDF 52283c196

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    by Roland T. Rust : Customer Equity Management

    ISBN : #0131419293 | Date : 2004-12

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    PDF-45555 | *Practical *Framework *Applied *Cases *Award-Winning Research… Customer Equity Management


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  • Finance And Business 30.05.2018 Comments Off on Multinational Commission Parliament Forschungsergebnisse WirtschaftsuniversitA4t PDF 179be996a

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    Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien) PDF




    by Anne-Katrin Neyer : Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien)

    ISBN : #3631543328 | Date : 2005-12-28

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    PDF-892a8 | International public organizations, as the European Commission and the European Parliament, are under almost permanent political pressure to improve efficiency. While teamwork is considered to be a possible remedy, so far little research on effectiveness of multinational teams was undertaken in international public organizations. The purpose of this book is to identify the distinctive characterist… Multinational teams in the European Commission and the European Parliament (Forschungsergebnisse der Wirtschaftsuniversität Wien)


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  • Finance And Business 29.05.2018 Comments Off on Reading Writing Customer Service Communication PDF Ffa86d611

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    Reading and Writing in Customer Service: Trainer Handbook: Language and Communication PDF




    by BHP Training : Reading and Writing in Customer Service: Trainer Handbook: Language and Communication

    ISBN : #0956726585 | Date : 2012-08-30

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  • Finance And Business 29.05.2018 Comments Off on Consumer Perception Buying Mobile Phones PDF A38e22b8d

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    Consumer Perception in Buying Mobile Phones: A Study with Special Reference to Warangal District in Andhra Pradesh PDF




    by Neelakantam Tatikonda : Consumer Perception in Buying Mobile Phones: A Study with Special Reference to Warangal District in Andhra Pradesh

    ISBN : #0993128114 | Date : 2015-06-10

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  • Finance And Business 28.05.2018 Comments Off on Building Communication Shareholder Value Methodologies PDF 5b6535e04

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    Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies PDF




    by James O. Creelman : Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies

    ISBN : #1898085889 | Date : 2000-11-27

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  • Finance And Business 27.05.2018 Comments Off on Deliver Excellent Customer Service SNAP PDF A3d0de201

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    Deliver Excellent Customer Service With A SNAP: A No Cost Way To Restore Full Service PDF




    by Philip Espinosa : Deliver Excellent Customer Service With A SNAP: A No Cost Way To Restore Full Service

    ISBN : #1479283126 | Date : 2012-10-12

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    PDF-342dc | Your customers are the life blood of your business. Author Philip Espinosa presents a simple approach, using a powerful communication technique to connect with your customers. Restore full service by proactively informing your customers about the status, the next steps, the approximate timeline and the planned outcomes they can expect. In conversational language you will learn what this techniqu… Deliver Excellent Customer Service With A SNAP: A No Cost Way To Restore Full Service


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